Having an Android phone brings so much goodness for me. I still remember the day I laid down my 2nd BlackBerry handset and bought myself a nice low-end Samsung Galaxy Y (cdma version).
I’m a gadget-freak, people may say. And this LG Optimus Black is my 3rd Android-based smartphone in just 1.5 years period. I had an LG L3 as my 2nd Android-phone, yet decided to laid it off. Small RAM (only 384mb in total) was such a pain in the ass. Plus, the small size & low-class specs lead to the fact that I couldn’t do much with the huge apps that Google offers in its Play Store.
Now with this LG Optimus Black in hand (I bought it around 2 months ago), my so-called Android experience has been pretty nice. Why LG? That was because Samsung is becoming too mainstream. It’s like the “BlackBerry of Android“, and I just don’t feel comfortable looking at so many other people hold on the exact same phone like the one that I have in hand. However, my decision to choose LG came with a price of its own.
Android comes with this rapid development of OS. Google seems so loaded to maintain its power against Apple’s iOS & the emerging WindowsPhone OS by Microsoft. There’s no signal of “slowing down the pace” in OS updates. And the downside of having an LG Android-phone is the fact that LG (seems like) put so little effort in providing software updates for its smartphones.
Not all lines from all the brands will enjoy updates, due to the limitations of spec-standard. That fact was so much understood, yet acceptable. That was why I spent my budget on Optimus Black, which was a mid-high smartphone. This phone can be compared with Samsung Galaxy S2 & SonyEriccson Experia Arc, and even iPhone 4.
Optimus Black came with a stock Android 2.2 Froyo OS, and it got update to 2.3 Gingerbread in the beginning of 2012. Well, that update was late compare to other brands.
In the meantime, most Android phones are having the 4.0 Ice Cream Sandwich (ICS) OS installed. Quite many 2011-built Androids are already being upgraded to this OS version.
LG, on the other hand, is just giving empty promises about the update to its mid-high Optimus series; Black, 2X, & 3D. The first promise said that the ICS update will come in March 2012, then they revised the statement to mid 2012, and finally mentioned that it’ll comes in the 3rd quarter of 2012 (that ends in September).
It’s now mid October, and there isn’t any single official statement from LG about its lies.
I was so upset, really upset.
Then the pain got worse when I read news from GSMarena.com that Samsung is preparing the Android 4.1 JellyBean updates for some of its Galaxy series.
JellyBean is the next generation of Android version after Android 4.0 ICS, that has been around for few months.
I was so much in rage when I knew that the Galaxy Mini 2 (considered as a low-end Android phone) was on that Samsung’s list for JellyBean updates!
I decided to contact LG Indonesia to get clear information about this on-off confirmation, yet none of its customer service channels gave satisfying feedback. I’ve contacted all; from email, YM-customer service, and even its Twitter official account.
Few days ago, I looked at the spec of Samsung Nexus S on GSMarena.com. That was when I also realized that my Optimus Black has specification that almost 100% similar to that Google-Samsung device, and even that phone is already being updated to Android 4.1 JellyBean!
Yeah, I know that the Nexus series will always be the first to get the update. Plus, Google assured that Nexus will always be capable for software updates. But still, I was so pissed off.
The pain still goes on today.
I was skimming through the news on GSMarena.com & pulsaonline.co.id, when I read the news that Sony has prepared Android 4.1 JellyBean updates for some of its 2011-made Xperia series!
All I can say that..
I’m so dissapointed with LG right now. Such a shame that LG can’t even maintain its customers’ loyalty with its bad customer service & awful software-update services.
And to think that I’m still in love with this brand & its Android phones (at least, my own Optimus Black); such an irony.